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Shipping policy

Digital Goods Shipping Policy:

Instant delivery: All our products are digital downloads. They are available for downloading immediately after purchase. After you complete the payment you will immediately have the option to download the product(s) from the final purchase page and you will also receive a download email shortly after.

Physical Goods Shipping Policy:

Your order will be processed and shipped from our fulfillment center within 1–3 business days after order receipt and will arrive to your home within 3-7 business days, depending upon the location that the order will be delivered to.

Delivery Rates:

Shipping Country Shipping Cost Processing Times Shipping Times
United Kingdom

Free Standard Delivery*

1–3 business days 2–5 business days

United States

Free Standard Delivery*

1–3 business days 2–5 business days

Additional Notes:

  • We do not yet offer overnight or expedited shipping.
  • We currently only deliver to the United Kingdom and United States, we do not ship to international addresses at this time.
  • We also do not ship to PO boxes, APO or FPO addresses at this time.
  • Orders placed after 3:00 PM GMT, will be processed by our warehouse the following business day.

Order Tracking:

Order tracking is available on all orders and tracking details will be automatically emailed to you as soon as your order ships. Once you have your tracking number.

Unexpected Delays:

In some (rare) instances the delivery may take longer than the standard shipping times stated above due to reasons beyond our control.

Also sometimes carriers will prematurely mark shipments as “delivered”, or need additional information from you to complete the delivery.

Contacting Us:

If you have any questions, don’t hesitate to contact us. You can use our contact form on the website, you can also contact us via phone, email or chat. If available, please prepare your order number to help us process your request faster.

  • Email us:

  • Call us: +1 201-940-1075

  • Live Chat: We do have a live chat facility. This is available during usual business hours.

  • Business Hours: Monday to Friday from 9.00am to 5.00pm.